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What to do when someone dies
This information is provided for guidance purposes - individual circumstances may differ.
An expected death at home
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Contact the GP.
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The GP will attend and ascertain that the death has occurred.
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Call the Funeral Director.
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The Funeral Director will transfer the deceased from home to their premises.
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The GP will contact you to confirm when the Medical Certificate of Cause of Death is ready for collection.
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Make an appointment with the Register Office to register the death.
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Deliver the Green Registration Document to the Funeral Director.
An expected death in a residential Care Home
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The residential home will contact the GP.
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The GP will attend and ascertain that death has occurred.
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The residential home will call the Funeral Director.
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The Funeral Director will transfer the deceased from the home to their premises.
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The GP will contact you to confirm when the Medical Certificate of Cause of Death is ready for collection.
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Make an appointment with the Register Office to register the death.
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Deliver the Green Registration Document to the Funeral Director.
An Expected death in a Hospice
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The attending Doctor wll ascertain that death has occurred.
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The Social Workers will provide information on what to do next.
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Call the Funeral Director.
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The Funeral Director will transfer the deceased from the hospice to their premises.
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Contact the ward to make arrangements to collect Medical Certificate of Cause of death and any personal effects.
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Make an appointment with the Register Office to register the death.
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Deliver the Green Registration Document to the Funeral Director.
A sudden death
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Dial 999 and call for Police or medical assistance.
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The police will call the duty Funeral Director to transfer the deceased from the place of death to the Hospital Mortuary.
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The police will notify the Coroner that a sudden death has occurred.
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The Coroner will decide whether a Post Mortem examination will be ordered. The Coroner's Office will liaise with you to keep you informed.
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Call the Funeral Director.
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The Funeral Director will liaise with the Coroner's Office.
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If there is to be no Inquest the Coroner will send the documentation necessary to Register the Death to the Register Office.
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Make an appointment with the Register Office to register the death.
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The Funeral Director will receive confirmation from the Coroner's Office that the deceased may be released for the the funeral to take place. The Funeral Director the deceased from the Hospital Mortuary to their premises.
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If an inquest is ordered the Coroner will issue an interm Death Certificate to you and will send the necessary documentation to the Funeral Director to enable the funeral to take place. It will not be possible to to Register the death until the Inquest has taken place.
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When the Inquest has taken place the Coroner will send the necessary documentation directly to the Register Office to enable you to Register the death.
Registering a Death
A death must normally be registered within 5 days unless the coroner is conducting an investigation into the circumstances surrounding the death.
Where do I register the death?
Deaths must be registered in the district which they occur. To register a death in Crewe you will need to make an appointment by calling the Registration Service on 01270 375210.
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